The service employees here are excellent. Welcoming, friendly and willing to answer questions and discuss needs. I appreciate the lengths they go to in order to provide a top-notch environment.
My vehicle had a recall. I spoke with Stacey and without a doubt she is the friendliest person in the building. Thank you Stacy Arnold for always being so kind!
Great place to purchase a Toyota. Beverley Messick was so easy to work with . She did not pressure my husband and I . Just explained pricing and always available for questions. The prices at Shelor were better than other dealerships. . The service department is also top notch. I am so happy with my purchase. I traded my Rav 4 for a Highlander for the extra room. Love my new car. Wish I had done it sooner. Recommend Beverley and Shelor to anyone interested in purchasing a Toyota.
Matt is the best! Overall great experience in all departments. I’m a returning customer already, and I’m sure in the future I will be again. Thanks for taking good care of me!
Received quickly and efficiently. Brad was helpful answering all my questions and explaining what was to happen, etc. The loaner car for the day was great. Job completed on time.
My Toyota Avalon got a great service here. Some things that I hadn't anticipated had to be done. The details were explained to me with care. The agent that handled it was communicating me whenever necessary with updates. He was professional, courteous, with a sense of humor, and very informed. I am completely satisfied.
All staff were courteous, responsive to customer requests and questions. Service to my truck was started on schedule. The work was fast and efficient. Customer waiting facility was clean, comfortable.
I was at the dealership for my first oil change after buying my 2019 .4Runner. I was very impressed with how the whole process went. The service dept ran liked a well oiled machine! (No pun intended) Even though it’s quite a distance to the dealership for me, I’ll definitely be back! Thank you for making the whole process painless!